Logistics Account Specialist
New
C
Charger Logistics IncLogistics and Transportation
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Minimum of 3 years
- Required Skills
- Project ManagementData AnalysisMicrosoft Office SuiteAccount ManagementCustomer Success
Requirements
- Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.
- Minimum of 3 years experience in customer success, account management, or sales within the logistics or transportation industry.
- Strong communication and interpersonal skills with a customer-focused approach.
- Proven ability to manage multiple projects and priorities effectively.
- Excellent problem-solving and analytical abilities.
- Proficient in CRM software and Microsoft Office Suite.
- Ability to work independently as well as collaboratively within a team environment.
- Detail-oriented with strong organizational skills.
Responsibilities
- Develop and maintain strong, trusting relationships with customers to understand their logistics requirements.
- Coordinate with internal teams, including sales, operations, and implementation, to deliver comprehensive and effective logistics solutions.
- Manage customer expectations and proactively address any issues or concerns to ensure high levels of satisfaction.
- Participate in the preparation and review of proposals, pricing, and rate analyses to support customer bids and ensure profitability.
- Monitor market trends and competitor activities to identify opportunities for improvement and business growth.
- Maintain accurate records of customer interactions, sales activities, and project progress.
- Support the sales team in identifying new business opportunities and expanding existing accounts.
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