Veracross

👥 101-250 Education Software💼 Private Company

Veracross is a SaaS company specializing in School Information Systems (SIS) tailored for independent K-12 schools globally. With a unified one-record platform, Veracross enhances communication and education quality through its integrated technology. The company consists of five product brands and serves over 3,200 schools across 60 countries, supported by a passionate team of 350 employees from the US, UK, and Australia.

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Jobs at this company:

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🔥 Associate Support Specialist

Posted 16 days ago

📍 Australia

🧭 Full-Time

🔍 SaaS-based School Information Systems (SIS)

Bachelor’s Degree or equivalent customer service experience.
0-2 years of experience in client support within the software industry.
Aptitude for using and communicating about software to non-technical users.
Excellent written and verbal communication skills.
Passionate about learning new software.
Problem-solving skills to analyze and resolve customer issues.
Ability to work independently and collaboratively in an open environment.
Friendly and positive attitude.
Industry knowledge of K-12 private school sector and related SaaS products is a plus.

Interact directly with customers via several channels, including a ticketing system and Zoom.
Manage and prioritize multiple open cases.
Ask targeted questions to diagnose problems.
Analyze requests, replicate issues, and provide timely resolutions.
Collaborate with support teams to escalate unresolved issues.
Maintain internal and external knowledgebases.
Identify and log system bugs.

Communication SkillsAnalytical SkillsWritten communicationProblem-solving skillsTroubleshootingTechnical supportCustomer supportSaaS

Posted 16 days ago

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🔥 Staff Software Engineer

Posted 16 days ago

📍 US, UK, Australia

🧭 Full-Time

💸 140000.0 - 190000.0 USD per year

🔍 School Information Systems (SIS)

Understanding of core accounting standards and concepts, including GAAP, General Ledger, Accounts Receivable, and Accounts Payable.
Experience with accounting applications such as Quickbooks, Freshbooks, Xero, or Sage.
Excellent communication skills, both written and verbal.
Excellent technical organization and planning skills.
Ability to perform technical responsibilities remotely in a mostly asynchronous environment.
Flexibility and adaptability.
8+ years of professional programming experience.
Proven experience in system architecture, ensuring system scalability and performance.
Experience with the Ruby language, Rails framework, or similar languages; modern JavaScript development is a plus.
Experience with relational databases.
Experience with source control, especially git.
A service- and team-oriented mindset.

Owning technical architecture discussions and leading technical decisions for our accounting product area.
Develop and lead the team to execute against both short-term and long-term roadmaps.
Provide technical mentorship for team members.
Improve and maintain our Ruby on Rails applications.
Improve and maintain our products through SQL code.
Build new features within our flagship product, Axiom.
With Product Management, participate in the development of new features and platform improvements.
Enable other product areas to leverage our accounting platform.
Expand our internal tools to automate and improve workflows.
Assist in documenting Finance team systems and tools.
Integrate Veracross with third-party systems used by private K-12 schools.

SQLGitRubyRuby on RailsSoftware Architecture

Posted 16 days ago

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🔥 Global Payment Operations Manager

Posted about 2 months ago

📍 United States

💸 100000 - 120000 USD per year

🔍 SaaS-based School Information Systems (SIS)

4+ years of operations experience.
At least 2+ years in direct payment operations with a track record of success.
Experience managing performance-driven operations and reporting processes.
Ability to manage complex operational processes and relationships.
Experience with accounting, online payment processing, and/or the banking industry.
Fluency in English with excellent communication skills.
Ability to multi-task and work under various constraints.
Aptitude for communicating technical information to non-technical users.
Highly motivated, independent, and collaborative.
Positive attitude and desire to contribute to a positive culture.

Manage and direct domestic and international payment operations ensuring support from third parties.
Lead production teams within incident management, fraud reporting, disputes, and recovery efforts.
Collaborate with internal stakeholders to drive performance and manage risk.
Execute strategies to enhance operational efficiency and customer experience.
Maintain knowledge of payment channel transactional flows and industry practices.
Identify issues and coordinate with teams for resolution.
Manage vendors to ensure uninterrupted support.
Anticipate and mitigate risks related to payment operations.

LeadershipSalesforceStrategyCommunication SkillsAccountingWritten communicationDocumentationComplianceRelationship managementTeam management

Posted about 2 months ago

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🔥 Senior Software Engineer - PHP

Posted 2 months ago

📍 United Kingdom

🔍 Software as a Service (SaaS)

Extensive experience in PHP, Laravel (5+ years), with experience in Inertia being an advantage.
Strong knowledge of object-oriented programming (OOP) principles and design patterns.
Expertise with RESTful APIs, including designing, integrating, and securing APIs for scalable web applications.
Proficient with database technologies including relational databases such as MySql and ORM frameworks such as Eloquent.
Experience with JavaScript front-end technologies such as Vue.js.
Proficiency with Git for managing source code.
Experience with CI/CD pipelines, including GitHub Actions, automated testing, and deployment to AWS.
Strong understanding of containerization and orchestration technologies like Docker.
Expertise in breaking down tasks and estimating development efforts.
Excellent communication skills, with the ability to translate technical concepts to non-technical stakeholders.

Design and develop high-quality, scalable web applications using PHP and Laravel.
Ensure the security of applications through best practices in coding and architecture.
Plan and estimate development efforts, breaking down tasks and setting realistic timelines.
Report to the Software Architect on estimation and timelines.
Collaborate with cross-functional teams to define requirements and technical solutions.
Participate in the full software development lifecycle (SDLC) from development through to deployment and post-launch support.
Troubleshoot and resolve complex technical issues, optimizing application performance and scalability.
Perform code reviews, adhere to coding standards, and promote best practices in software engineering.
Mentor junior developers, providing technical guidance and fostering a culture of collaboration and continuous improvement.
Stay current with the latest technologies and trends in PHP, Laravel, Vue.js, and web development.

AWSDockerPHPSoftware DevelopmentDesign PatternsGitJavascriptMySQLVue.JsCommunication SkillsCollaborationCI/CDRESTful APIs

Posted 2 months ago

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