Senior Operations & Analytics Manager
New
M
Movement LabsPolitical Advocacy
United StatesFull-TimeManager
Salary85,000 - 99,000 USD per year
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Job Details
- Experience
- 4–7 years
- Required Skills
- PythonSQLBusiness IntelligenceData AnalysisMicrosoft ExcelGoogle Sheets
Requirements
- 4–7 years in Analytics or Operations (BizOps / RevOps / CS) at a tech company or campaign / political / advocacy organization.
- Strong analytical skills and experience working with program, product, or campaign data.
- Proficiency with Google Sheets/Excel/Airtable, business intelligence platforms, and/or SQL, Python, etc.
- Experience bridging communications gaps between technical and non-technical audiences.
- Experience working directly with third-party vendors.
- Commitment to the mission of stopping fascism and building progressive power.
- Comfort operating on a political calendar.
- Experience with AI-enabled development (strongly preferred).
Responsibilities
- Build and maintain dashboards tracking key metrics and performance trends over time.
- Develop alerting that identifies delivery issues, error spikes, vendor disruptions, or other operational risks in real-time.
- Maintain regular reporting cadences for leadership, program teams, client-facing teams, compliance, and operations.
- Conduct ad hoc analyses for leadership and program teams.
- Identify trends, anomalies, and opportunities for improvement.
- Help identify and manage operational risk before and during major execution windows.
- Run post-incident reviews to identify root causes and convert learnings into process changes.
- Maintain a current view of vendor and aggregator capabilities and performance.
- Coordinate testing to understand vendor strengths, limitations, and best-fit use cases.
- Create and maintain documentation on operational processes and the messaging ecosystem.
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