Director, Account Management Lead
New
Remote-first work flexibility within the United States.Full-TimeDirector
Salary240,000 - 270,000 USD per year OTE
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Job Details
- Experience
- 10+ years
- Required Skills
- Account ManagementStakeholder managementData analyticsSaaS
Requirements
- 10+ years of experience in Account Management, Client Success, Consulting, or Revenue-focused roles.
- Proven track record of managing and growing large enterprise client portfolios.
- Strong analytical skills with the ability to interpret complex datasets.
- Experience operating in eCommerce, retail media, digital advertising, or SaaS environments.
- Demonstrated success in executive stakeholder management and presenting to C-level audiences.
- Strong commercial acumen with experience managing revenue targets, forecasting, and KPIs.
- Excellent leadership, coaching, and team development skills.
Responsibilities
- Lead and develop a team of Account Managers responsible for enterprise client relationships.
- Own strategic account planning and execution, including forecasting and expansion strategies.
- Act as a senior strategic advisor to enterprise clients regarding eCommerce and retail media strategies.
- Analyze client performance data to identify growth opportunities and improve campaign effectiveness.
- Drive upsell and cross-sell opportunities to increase long-term customer value.
- Lead executive business reviews and presentations to influence senior stakeholders.
- Collaborate cross-functionally with Sales, Product, Marketing, and Customer Success teams.
- Oversee performance management and reporting accuracy across the account management function.
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