Principal Presales Engineer

New
T
TwilioCommunications Technology
Remote - United KingdomFull-TimePrincipal
Salary not disclosed
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Job Details

Languages
German
Experience
8+ years pre-sales experience or 10+ years professional experience
Required Skills
Backend DevelopmentSoftware DevelopmentRESTful APIs

Requirements

  • 8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products with customer facing experience.
  • Proficient German speaker.
  • Previous software development experience or working knowledge in Backend (Java, C#, Node.js, Python, PHP).
  • Web development knowledge (JavaScript, HTML/CSS, frontend frameworks like React, Vue.js, Angular).
  • Experience building with REST APIs.
  • Previous experience in Telecom, SIP, Contact Center, or Security.
  • Bachelor’s and/or Master’s degree in a technical discipline or equivalent practical experience.
  • Excellent communication and storytelling skills.

Responsibilities

  • Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
  • Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
  • Establish yourself as a trusted advisor to our customers by identifying technical pain points and designing innovative solutions.
  • Build and present complex, interactive product demonstrations for both technical and non-technical stakeholders.
  • Contribute to the broader Twilio Presales Engineering community through knowledge sharing and creating reusable materials.
  • Mentor less experienced Presales Engineers.
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