Workforce Onboarding & Development Lead
New
W
WisdomDental Billing
Wisdom has employees across the US.Full-TimeLead
Salary not disclosed
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Job Details
- Experience
- At least 2 years of remote dental billing experience
- Required Skills
- Operations ManagementCoachingGoogle WorkspaceCanva
Requirements
- At least 2 years of remote dental billing experience.
- Strong understanding of dental billing procedures and regulations.
- Extensive working knowledge of multiple dental Practice Management Systems (PMS).
- Strong technical proficiency with Canva for training design.
- Excellent interpersonal and communication skills.
- Ability to coach, encourage, and develop others.
- Proven ability to work collaboratively with cross-functional teams.
- Strong organizational and problem-solving abilities.
- Keen attention to detail.
Responsibilities
- Collaborate with the Billing Operations Hiring & Onboarding Manager to ensure consistent onboarding experiences.
- Guide Revenue Specialists through the full onboarding process from introduction to placement readiness.
- Meet with new Revenue Specialists one-on-one to train, provide feedback, and track progress.
- Monitor specialist progress and provide actionable, supportive feedback.
- Design, update, and maintain training materials using Canva.
- Identify training needs and create assignments to build knowledge.
- Manage onboarding administrative tasks including progress tracking and Google Workspace setup.
- Assess work quality at key checkpoints to ensure standards are met.
- Identify and implement improvements to the onboarding process.
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