Partner Success Manager
New
C
ClaspFintech Education
Remote (ET & CT time zones only – some travel required), ET & CTFull-TimeMiddle
Salary110,000 - 130,000 USD per year
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Job Details
- Required Skills
- Data AnalysisAccount ManagementCross-functional collaborationRelationship managementChange ManagementCustomer Success
Requirements
- Experience in account management, customer success, management consulting, or client-facing roles.
- Proven problem-solving and analytical skills.
- Strong relationship-building and communication skills.
- Ability to think strategically while executing tactically.
- Collaborative mindset for cross-functional initiatives.
- Adaptability and resilience in a fast-paced environment.
Responsibilities
- Deliver high-energy partner engagements using storytelling and data.
- Uncover expansion opportunities through strategic conversations about multi-year goals.
- Stay fluent in creative output, roadmap, and performance metrics to advise partners.
- Partner with sales/implementation to streamline launches.
- Guide partners through onboarding, scoping, and technical requirement translation.
- Analyze partner metrics to identify risks and opportunities.
- Present internal team materials to partners with authority.
- Conduct high-impact business reviews and touch points.
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