Customer Service Specialist
New
Job seekers must reside in South Carolina to be consideredFull-TimeEntry
Salary not disclosed
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Job Details
- Experience
- 12 months or more
- Required Skills
- Data AnalysisProblem SolvingCustomer service
Requirements
- 12 months or more of customer service experience
- Ability to work in a virtual environment
- Strong communication skills with a variety of styles
- Ability to navigate multiple systems and screens simultaneously
- Ability to troubleshoot own technical problems
- Available to work weekends, holidays, and additional hours
- Must provide a distraction-free work from home environment
Responsibilities
- Handle a high volume of inbound customer inquiries
- Offer additional products on each customer interaction
- Assist customers with questions and personalize the experience
- Confirm refunds, take payments, and place orders
- Analyze account data
- Maintain a 40-hour work schedule including at least one weekend shift
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