Release of Information Specialist
New
C
Charlie HealthBehavioral Healthcare
Remote, United StatesPart-TimeEntry
Salary22 - 28 USD per hour
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Job Details
- Languages
- English
- Experience
- 1 year experience in a behavioral health medical records department, or related fields.
- Required Skills
- SalesforceGoogle WorkspaceSlack
Requirements
- Associates Degree or equivalent in release of information experience.
- 1 year experience in a behavioral health medical records department or related fields.
- Experience in a healthcare setting is highly desirable.
- Experienced use of email, phones, fax, copiers, MS office, and other business applications.
- Ability to prioritize multiple tasks and respond to requests in a fast-paced environment.
- Ability to maintain strict confidentiality.
- Extreme attention to detail.
- Professional verbal and written communication skills in the English language.
- Familiarity with cloud-based communication software—Google Suite, Slack, Zoom, Dropbox, Salesforce.
- Experience with EMR and survey software.
Responsibilities
- Maintains confidentiality and security with all protected information.
- Receives and processes requests for patient health information in accordance with company, state, and federal guidelines.
- Establishes proficiency in Health Information Management (HIM) electronic document management (EDM) systems.
- Answers calls to the medical records department and responds to voice messages.
- Documents inquiries in the requests for information log and tracks steps through completion.
- Determines validity from documentation provided on various legal and medical authorizations.
- Retrieves correct patient information from the electronic medical record (EMR) and verifies details before releasing.
- Scans or uploads documents and correspondence in EMR.
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