Customer Success Manager
New
E
EdmentumEducation Technology
United StatesFull-TimeManager
Salary80,000 - 90,000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- Data AnalysisRelationship managementCustomer Success
Requirements
- Bachelor’s degree
- 5+ years of experience in education technology or customer success
- Strong communication skills
- Ability to engage effectively at all levels of a district
- Skilled in analyzing data and making strategic recommendations
- Deep understanding of curriculum, instruction, and educational trends
- Proactive, adaptable, and able to thrive in a fast-paced environment
- Collaborative and committed to fostering inclusion
- Willing to travel up to 65%
Responsibilities
- Champion customer success from onboarding through renewal, ensuring seamless adoption and measurable outcomes.
- Build deep partnerships with district leaders and educators to promote engagement and awareness.
- Analyze data to uncover insights and craft strategies that maximize student learning impact.
- Collaborate with internal teams to secure renewals and identify growth opportunities.
- Advocate for customers by sharing feedback that shapes future products and services.
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