Senior Salesforce Administrator
New
C
CentivoHealthcare
Candidates located within commuting distance of our Buffalo office will be considered for both in-person and hybrid roles. All other applicants will be considered for remote positions.Full-TimeSenior
Salary105,000 - 115,000 USD per year
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Job Details
- Experience
- Minimum of three (3) years of experience in a claim examiner or quality assurance role with a health care company
- Required Skills
- SalesforceReportingHubSpot
Requirements
- Strong experience administering and optimizing Salesforce in a complex business environment.
- Strong experience building and maintaining complex Flows, reports, and data models.
- Experience supporting cross-functional teams such as Sales, Marketing, Client Success, and Finance within Salesforce.
- Experience with HubSpot–Salesforce integrations.
- Strong understanding of lead lifecycle management.
- Strong communication, collaboration, and problem-solving skills.
- Comfortable leveraging AI tools.
- High School diploma or GED required, Associate or Bachelor’s degree preferred.
- Proficient experience in MS Word, Excel, Outlook, and PowerPoint.
Responsibilities
- Own the day-to-day administration of Salesforce, including user setup, permissions, objects, page layouts, and system configurations.
- Build, maintain, and optimize complex Flows, validation rules, and other automation within Salesforce.
- Troubleshoot and resolve system issues, including identifying and debugging automation conflicts.
- Translate business requirements into scalable Salesforce solutions that support operational efficiency and business goals.
- Build and maintain reports and dashboards to support pipeline, revenue, and performance visibility.
- Support and maintain integrations between Salesforce and related systems, including HubSpot, LinkedIn Sales Navigator, Ironclad, and Microsoft SharePoint.
- Own Salesforce training and onboarding for users across the business.
- Manage and prioritize a backlog of Salesforce enhancements, requests, and system improvements.
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