Customer Success Specialist
New
T
talentCCareer Coaching
ColombiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English, Spanish
- Required Skills
- CRMCustomer support
Requirements
- English and Spanish proficiency at Advanced level or higher.
- Experience working with international clients via phone or video calls.
- Strong communication skills: ability to handle client requests professionally and promptly.
- Attention to detail and structured thinking.
- Solution-oriented mindset.
- Flexibility to work on evenings and weekends if needed.
Responsibilities
- Hold one-on-one career consultations via Google Meet, providing practical job search advice and recommendations.
- Create and improve resumes and cover letters.
- Conduct LinkedIn profile audits and provide structured recommendations.
- Upselling relevant services during communication with clients.
- Research job openings and recruiters based on specific client requests.
- Minimize the risk of negative feedback and chargebacks.
- Work with CRM and internal team tools.
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