Deal Desk Manager

New
Based in the United StatesFull-TimeManager
Salary not disclosed
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Job Details

Experience
3–6 years
Required Skills
CRMHubSpot

Requirements

  • 3–6 years of experience in deal desk, sales operations, legal operations, or contract management within a SaaS environment
  • Proven experience negotiating and redlining SaaS agreements such as MSAs, subscription contracts, and data processing agreements
  • Strong understanding of procurement processes across enterprise, higher education, nonprofit, or healthcare clients
  • Excellent organizational skills with the ability to manage multiple concurrent contract workflows
  • Proficiency with CRM tools, particularly HubSpot or equivalent systems
  • Strong written and verbal communication skills in negotiation contexts
  • Ability to remain firm in negotiations while maintaining positive stakeholder relationships

Responsibilities

  • Manage the full contract lifecycle from verbal commitment to signed agreement, including redlining, negotiation, and execution of MSAs, SOWs, DPAs, BAAs, and related documents
  • Serve as the primary point of contact for customer legal and procurement teams
  • Ensure all deal records are accurately maintained in CRM systems such as HubSpot
  • Identify, escalate, and manage contract risks or non-standard terms
  • Own the end-to-end renewal process and coordinate with Customer Success
  • Track renewal pipelines and ensure timely execution
  • Contribute to sales operations functions, including reporting and process documentation
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