Director of Account Management
New
Based in United StatesFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 5–8+ years
- Required Skills
- Project ManagementAccount ManagementStakeholder management
Requirements
- 5–8+ years of experience in account management, client success, consulting, or related roles in analytics, technology, or healthcare environments.
- Strong background in healthcare data analytics, including experience working with claims data and payment integrity concepts.
- Proven ability to manage senior-level client relationships and operate as a strategic advisor to executive stakeholders.
- Experience working with or around healthcare benefit systems, data warehousing, or payer/provider ecosystems.
- Strong communication skills with the ability to simplify complex technical insights for non-technical audiences.
- Demonstrated ability to manage multiple projects, priorities, and deadlines in fast-paced environments.
- Strong analytical thinking with the ability to identify patterns, derive insights, and develop actionable recommendations.
- Collaborative, hands-on approach with strong problem-solving and stakeholder management skills.
- Bachelor’s degree in business, analytics, economics, or a related field (Master’s preferred but not required).
Responsibilities
- Serve as the primary point of contact for large self-insured employer clients, building long-term strategic partnerships and ensuring high satisfaction.
- Act as a trusted advisor, translating healthcare claims data and analytics into actionable business and cost-saving strategies.
- Lead client engagement cycles including regular check-ins, executive presentations, and strategic business reviews.
- Collaborate closely with internal teams (data science, clinical, operations, and leadership) to ensure accurate, timely, and impactful delivery of insights.
- Oversee onboarding and implementation processes, coordinating with carriers, PBMs, and external data partners to ensure high-quality data intake.
- Identify opportunities for program enhancement based on analytics, performance trends, and client feedback.
- Translate complex analytical outputs into clear, digestible narratives for both technical and non-technical stakeholders.
- Support cross-functional initiatives that improve client outcomes, operational efficiency, and business growth.
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