Lead Product Designer, Provider Experience
New
Based in the United StatesFull-TimeLead
Salary165,000 - 185,000 USD per year
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Job Details
- Experience
- 7+ years
- Required Skills
- FigmaProduct designPrototyping
Requirements
- 7+ years of experience in product design for complex web, SaaS, marketplace, CRM, or internal/operational tools.
- Proven ability to own end-to-end product design in ambiguous environments.
- Strong portfolio demonstrating systems thinking, interaction design, and measurable impact.
- Deep expertise in information architecture, UX design, and designing for multi-stakeholder workflows.
- Hands-on experience experimenting with AI tools and understanding their limitations.
- Strong ability to communicate design rationale using evidence, prototypes, and storytelling.
- Proficiency in modern design tools (especially Figma).
- Experience collaborating effectively with cross-functional partners.
- High level of product judgment and ability to balance craft quality with delivery speed.
Responsibilities
- Lead end-to-end product design for provider-facing experiences, including discovery, journey mapping, prototyping, and production-ready design.
- Translate complex marketplace dynamics into clear, usable, and scalable workflows.
- Partner with cross-functional teams to define problem spaces, success metrics, and priorities.
- Design for clarity and trust in high-stakes workflows.
- Use qualitative and quantitative insights to shape product direction.
- Identify and prioritize high-leverage opportunities.
- Contribute to and extend shared design systems and accessibility standards.
- Mentor other designers through critique and storytelling.
- Experiment with AI-enabled design workflows to accelerate ideation and iteration.
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