Renewals Specialist

New
You can choose to work from home or in our Ensono officesFull-TimeMiddle
Salary97,000 - 135,000 USD per year
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Job Details

Experience
5+ years
Required Skills
SalesforceNegotiationAccount Management

Requirements

  • Bachelor's degree in information technology, business, or a related field
  • 5+ years managing complex, bespoke enterprise renewals in managed services, IT outsourcing, or hosting environments
  • Demonstrated success managing enterprise accounts at $10M–$20M+ ACV
  • Ability to manage multiple renewals simultaneously
  • Sales mindset with ability to position value
  • Comfortable in client-facing settings, including executive-level engagement
  • Strong financial acumen (pricing models, margins, contract terms)
  • Exceptional written and verbal communication skills
  • Proven negotiation skills
  • Ability to thrive in a fast-paced environment
  • Ability to travel approximately 25% of the time

Responsibilities

  • Own the proactive, outbound renewal process from strategy through close across a portfolio of enterprise accounts
  • Develop and drive renewal strategy in alignment with client business objectives and Ensono's commercial goals
  • Engage directly with clients to build trusted long-term relationships and position value-add services
  • Orchestrate across sales, legal, finance, solution architects, and service delivery
  • Negotiate contract terms, pricing, and service-level agreements
  • Maintain accurate renewal pipeline forecasting in Salesforce
  • Identify and mitigate churn risk
  • Partner with Advisory & Consulting teams to surface expansion and transformation opportunities
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97,000 - 135,000 USD per year
Apply Now