Renewals Specialist
New
Remote (Mountain or Pacific Time Zones Required), Mountain Time (MT) or Pacific Time (PT)Full-TimeMiddle
Salary38.46 - 43.1 USD per hour
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Job Details
- Experience
- 3–4 years of experience in SaaS renewals or AM
- Required Skills
- CybersecuritySalesforceNegotiationAccount Management
Requirements
- 3–4 years of experience in SaaS renewals or Account Management.
- Comfortable with complex negotiations and influencing decision-makers.
- Pro-level experience with Salesforce and CPQ tools.
- Detail-oriented with strong organizational skills in a fast-paced environment.
- Experience in Cybersecurity or Identity Management preferred.
- Global mindset with experience working across various regions.
Responsibilities
- Manage the full renewal cycle end-to-end.
- Engage customers 90–120 days out to navigate terms, handle objections, and lock in commitments.
- Drive cross-functional consensus between Sales, Legal, Finance, and Customer Success.
- Identify upsell, cross-sell, and co-terming opportunities.
- Maintain source of truth data in Salesforce and manage forecasting.
- Negotiate with enterprise customers and partners.
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