Supplier Readiness Professional
New
A
Avetta, LLCRisk Management SaaS
Those outside of commutable distance, but still residing within England, may be considered on a remote basis.Full-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Norwegian and English
- Experience
- 3-5 years
- Required Skills
- SalesforceComplianceRisk ManagementCustomer supportSaaS
Requirements
- Fluency in Norwegian and English is required.
- 3-5 years of experience in supplier support, customer service, or compliance operations.
- Experience in a SaaS or risk management environment preferred.
- Demonstrated expertise in customer support and document review workflows.
- Strong communication skills.
- Ability to manage multiple priorities independently.
- Experience mentoring or training peers is a plus.
Responsibilities
- Serve as a subject matter expert across Avetta platforms including but not limited to Connect and Salesforce.
- Manage and resolve advanced supplier inquiries related to billing, compliance, audit, and onboarding.
- Collaborate with internal teams (e.g., Supplier Services, Risk, Billing, QHSE) to streamline processes.
- Maintain up-to-date knowledge of platform changes, service offerings, audit, and compliance requirements.
- Support onboarding and training of new RTW reps.
- Participate in special projects, including process improvement initiatives and pilot programs.
- Collaborate with third parties to collect and verify supplier compliance data.
- Participate in proactive compliance-focused campaigns and new client onboarding initiatives.
- Track and meet performance metrics including CSAT scores, service levels, quality, and KPIs.
View Full Description & ApplyYou'll be redirected to the employer's site
