Inbound Sales & Customer Service Representative
New
P
PavagoHome Services
United States, U.S. HoursFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Customer serviceCRM
Requirements
- Experience in inbound sales, call center sales, or conversion-focused customer service.
- Proven ability to convert inbound calls into bookings.
- Strong objection handling and upselling ability.
- Clear, professional English communication skills.
- Experience using CRM or call management tools.
- Ability to work evenings and weekend rotations.
Responsibilities
- Handle high-volume inbound calls with professionalism.
- Guide conversations toward booked appointments using scripts.
- Introduce and explain membership plans.
- Identify and execute upsell opportunities.
- Log calls, bookings, and notes accurately in CRM.
- Handle objections and de-escalate frustrated customers.
- Coordinate with dispatch and operations teams.
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