French Speaking Back Office Gaming Support Agent
New
M
Sofia, Sofia City Province, Bulgaria. France. Belgium. Athens, Attica, Greece. Lisbon, Lisbon, Portugal. Paris, Île-de-France, FranceFull-TimeEntry
Salary not disclosed
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Job Details
- Languages
- French
- Required Skills
- Customer serviceCRM
Requirements
- Fluency in French (written and spoken)
- Experience in back office support or customer service
- Strong organizational skills and attention to detail
- Excellent communication skills with a customer-focused attitude
- Ability to work efficiently both independently and in a team environment
- Familiarity with CRM systems and office software
- Willingness to work in Sofia and adapt to the local culture
Responsibilities
- Provide effective back office support for French-speaking customers through various communication channels.
- Assist in resolving account, payment, and technical issues promptly and accurately.
- Collaborate with internal teams to ensure efficient problem resolution and process improvements.
- Maintain accurate documentation of customer interactions and back office procedures.
- Stay up to date with gaming products, industry trends, and regulations.
- Participate in ongoing training to enhance professional knowledge and skills.
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