Senior Client Success Specialist
New
As a remote position, the salary range for this role is:Full-TimeSenior
Salary100,000 - 125,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 5-7 years
- Required Skills
- Project ManagementData AnalysisSalesforceMicrosoft OfficeAccount ManagementCRM
Requirements
- Bachelor's degree in Business, Healthcare Administration, Communications, or related field
- 5-7 years of professional experience in client success, account management, or strategic relationship management
- Proven experience managing complex B2B relationships with contract values of $100K-$2M+
- Demonstrated track record of achieving retention and growth targets
- Experience working with healthcare organizations, health plans, or insurance carriers
- Advanced analytical skills
- Expert proficiency with Microsoft Office suite
- Proficiency with CRM systems (Salesforce preferred)
- Strong verbal and written communication skills
Responsibilities
- Manage a portfolio of strategic and enterprise client relationships
- Drive client satisfaction, retention, and growth
- Lead the full client lifecycle from onboarding through renewal
- Collaborate with health plans, insurance carriers, and strategic partners
- Monitor and analyze client program performance and ROI metrics
- Prepare reports and present to stakeholders
- Support engagement and marketing tracking initiatives
- Coordinate cross-functional projects and deliver results
View Full Description & ApplyYou'll be redirected to the employer's site
