Medical Receptionist & Patient Scheduling
W
Winning AssistantsHealthcare
Philippines, 8:30 AM – 2:30 PM CDTPart-TimeMiddle
Salary5 - 6 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- 2+ years
- Required Skills
- Customer serviceEHR
Requirements
- Previous healthcare or medical office experience strongly preferred
- Experience using Athena Health EMR preferred
- Minimum 2+ years of customer service experience
- Medical or clinical background such as RN, Medical Assistant, or healthcare administration preferred
- Proficient in speaking and writing English very clearly
- Must be able to submit an NBI clearance and/or Local Police Clearance background check
- Must be available for video meetings with camera on
- High-speed internet connection (minimum 10 Mbps)
- Reliable laptop or desktop computer
- Noise-canceling headset and webcam
Responsibilities
- Answer incoming patient calls and assist with appointment scheduling
- Return missed calls and voicemails promptly
- Follow clinic scheduling rules and appointment protocols
- Manage the administrative email inbox
- Respond to patient inquiries and coordinate follow-ups
- Communicate lab results to patients when instructed
- Assist with prescription refill requests and clinical inquiries
- Verify insurance coverage before appointments
- Assist with pre-authorization inquiries
- Ensure patient coverage details are properly documented
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