Bilingual Spanish-Speaking Virtual Medical Receptionist
W
Winning AssistantsHealthcare
Colombia. Venezuela, Bolivarian Republic of. Mexico. Argentina. Peru. El Salvador. Preferred Location: Philippines or Latin America, 8:00 AM – 5:00 PM PDTFull-TimeMiddle
Salary6 - 8 USD per hour
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Job Details
- Languages
- Spanish, English
- Required Skills
- Customer service
Requirements
- Fluent bilingual Spanish and English speaker.
- Proven experience in healthcare administrative, medical receptionist, or medical virtual assistant roles.
- Strong customer service and patient communication skills.
- Ability to multitask effectively in a fast-paced environment.
- Experience with Tebra EHR and RingCentral preferred.
- Must be available for video meetings with camera on.
- Reliable laptop or desktop computer.
- High-speed internet connection (minimum 25 Mbps).
- Noise-canceling headset and webcam.
- Submit an NBI clearance and/or Local Police Clearance background check.
Responsibilities
- Serve as the first point of contact for patients calling the clinic.
- Manage a high volume of inbound calls professionally and efficiently.
- Schedule, reschedule, and confirm patient appointments.
- Verify patient insurance coverage and benefits.
- Process and track insurance prior authorization requests.
- Assist with patient payment collection and processing.
- Support daily administrative operations and workflow efficiency.
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