Bilingual Spanish-Speaking Virtual Medical Receptionist

Colombia. Venezuela, Bolivarian Republic of. Mexico. Argentina. Peru. El Salvador. Preferred Location: Philippines or Latin America, 8:00 AM – 5:00 PM PDTFull-TimeMiddle
Salary6 - 8 USD per hour
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Job Details

Languages
Spanish, English
Required Skills
Customer service

Requirements

  • Fluent bilingual Spanish and English speaker.
  • Proven experience in healthcare administrative, medical receptionist, or medical virtual assistant roles.
  • Strong customer service and patient communication skills.
  • Ability to multitask effectively in a fast-paced environment.
  • Experience with Tebra EHR and RingCentral preferred.
  • Must be available for video meetings with camera on.
  • Reliable laptop or desktop computer.
  • High-speed internet connection (minimum 25 Mbps).
  • Noise-canceling headset and webcam.
  • Submit an NBI clearance and/or Local Police Clearance background check.

Responsibilities

  • Serve as the first point of contact for patients calling the clinic.
  • Manage a high volume of inbound calls professionally and efficiently.
  • Schedule, reschedule, and confirm patient appointments.
  • Verify patient insurance coverage and benefits.
  • Process and track insurance prior authorization requests.
  • Assist with patient payment collection and processing.
  • Support daily administrative operations and workflow efficiency.
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6 - 8 USD per hour
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