Bilingual Medical Virtual Assistant

New
PhilippinesFull-Time
Salary not disclosed
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Job Details

Languages
Korean
Required Skills
Problem SolvingCustomer serviceMicrosoft OfficeMultitaskingData entry

Requirements

  • Previous experience in a customer service or healthcare-related role
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities and attention to detail
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Proficiency in Microsoft Office
  • Proficiency in electronic medical records (EMR) systems
  • Compassionate and empathetic demeanor
  • Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram
  • Webcam and Noise Cancelling headset
  • 30mbps internet speed or above
  • Dedicated place at home for work

Responsibilities

  • Prepares and assembles medical record documentation/charts for physician
  • Ensures medical record compliance by self-documentation attestation
  • Updates patient history, physical exam, and other pertinent health information
  • Prepares and sends all documentation to physician for review and approval
  • Monitors the duration of basic lab results and screening procedures
  • Complies with hospital and medical facility policies, including HIPAA and Joint Commission
  • Performs clerical duties to improve provider productivity and clinic workflow
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