Sales Account Manager
New
P
ParadigmLegal Software
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 0-1 years
- Required Skills
- SalesforceLead GenerationSaaSGoogle Workspace
Requirements
- 0-1 years sales experience
- 0-1 years SaaS environment experience
- Knowledge in the legal industry advantageous
- Proficiency with Salesforce, Intercom, Drift, and G Suite
- Experience in leading initiatives and succeeding in a team environment
- Experience with small and medium businesses and tech
- Patient, empathetic, and have excellent communication skills
- Data-driven individual
- Strong interpersonal skills to work collaboratively with different departments
- Comfortable with technology and learning new software
- Ability to handle escalated customer issues
- Self-motivated and diligent
- Excellent verbal and written communication skills
- Organized, detail-oriented, and able to manage multiple tasks
- Must be personable and enjoy working in a client-facing role
Responsibilities
- Prospect, generate opportunities, schedule, and run demonstrations, and close accounts.
- Possess strong knowledge of the PracticePanther program to identify customer needs when qualifying them.
- Document each call as per company and departmental policies and procedures.
- Follow up with potential customers promptly if necessary while determining and managing your pipeline.
- Demonstrate an aptitude for sales, ask for the next meeting and suggest additional products or services while increasing customer satisfaction and revenue.
- Apply a positive customer service attitude in interactions with all customers and establish a positive rapport.
- Communicate effectively and professionally in all forms of communication with internal team members and external customers.
- Keep up with all new product features and updates.
- Explore new firms and make cold calls, in addition to re-engaging past prospects to generate awareness of the PracticePanther product.
- Work with other teams effectively.
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