Sales Account Manager

New
P
ParadigmLegal Software
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
0-1 years
Required Skills
SalesforceLead GenerationSaaSGoogle Workspace

Requirements

  • 0-1 years sales experience
  • 0-1 years SaaS environment experience
  • Knowledge in the legal industry advantageous
  • Proficiency with Salesforce, Intercom, Drift, and G Suite
  • Experience in leading initiatives and succeeding in a team environment
  • Experience with small and medium businesses and tech
  • Patient, empathetic, and have excellent communication skills
  • Data-driven individual
  • Strong interpersonal skills to work collaboratively with different departments
  • Comfortable with technology and learning new software
  • Ability to handle escalated customer issues
  • Self-motivated and diligent
  • Excellent verbal and written communication skills
  • Organized, detail-oriented, and able to manage multiple tasks
  • Must be personable and enjoy working in a client-facing role

Responsibilities

  • Prospect, generate opportunities, schedule, and run demonstrations, and close accounts.
  • Possess strong knowledge of the PracticePanther program to identify customer needs when qualifying them.
  • Document each call as per company and departmental policies and procedures.
  • Follow up with potential customers promptly if necessary while determining and managing your pipeline.
  • Demonstrate an aptitude for sales, ask for the next meeting and suggest additional products or services while increasing customer satisfaction and revenue.
  • Apply a positive customer service attitude in interactions with all customers and establish a positive rapport.
  • Communicate effectively and professionally in all forms of communication with internal team members and external customers.
  • Keep up with all new product features and updates.
  • Explore new firms and make cold calls, in addition to re-engaging past prospects to generate awareness of the PracticePanther product.
  • Work with other teams effectively.
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