Subject Matter Expert – Retail Trade & Store Operations

New

LILT (Production)AI, Retail

India (Remote)ContractMiddle

Salary not disclosed

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Job Details

Languages: Native-level Gujarati, professional English
Experience: 5+ years

Requirements

Native-level Gujarati proficiency
Strong professional English proficiency
5+ years of experience in Retail or Store Operations
Experience in Pharmacy Operations, Commercial Management, or Loss Prevention
Background in Retail Sales Supervision or retail investigations
Understanding of Indian retail environment operations
Knowledge of customer service workflows and inventory management
Understanding of retail compliance procedures

Responsibilities

Design realistic Retail Trade scenarios in Gujarati or English grounded in Indian operational contexts
Adapt structured evaluation rubrics for operational problem-solving and retail decision-making
Review AI and human-generated responses for factual accuracy and policy compliance
Evaluate customer service quality and operational realism in responses
Contribute to gold standard solutions for Indian retail and pharmacy operations

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