Workforce / Bench & Redeployment Manager
New
PhilippinesFull-TimeManager
Salary45,000 - 77,000 PHP per month
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Job Details
- Required Skills
- Operations Management
Responsibilities
- Oversee and maintain the company’s active bench pool, ensuring continuous visibility of available, redeployable, and near-rolloff talent.
- Implement rapid redeployment processes to match idle or at-risk assistants with new client openings within 72 hours of availability.
- Coordinate with Talent Acquisition, Training, and Operations teams to align upcoming demand with supply capacity.
- Track and forecast workforce utilization, identifying early indicators of roll-offs or account risk.
- Maintain accurate talent profiles (skills, experience, performance data) in internal systems for efficient matching.
- Conduct regular bench audits and generate reports on bench size, redeployment rate, and idle time KPIs.
- Lead initiatives to cross-train bench talent for multiple service lines, increasing flexibility and redeployment readiness.
- Drive communication between departments to ensure seamless handoffs between offboarding, bench placement, and reactivation.
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