Implementation Manager, RCM Launch
New
C
CommureHealthTech
The position is 100% remote for those NOT in the San Francisco Bay Area, but will be fully on-site for those who are local.Full-TimeManager
Salary80,000 - 120,000 USD per year
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Job Details
- Required Skills
- Project ManagementSQLMicrosoft ExcelCross-functional collaborationProcess improvementSaaS
Requirements
- Experience in consulting, investment banking, or operations at a fast-paced SaaS tech company.
- Comfortable working with data and proficiency in SQL and Excel.
- Expertise in project management with experience deploying multiple projects in a fast-paced environment.
- Ability to lead client meetings and discuss difficult subjects while projecting confidence.
- Comfort working in an autonomous environment and ability to prioritize tasks.
- Commitment to delivering customer value and aligning clients with best practices.
- Experience working cross-functionally with sales, operations, and engineering teams.
- Proficiency in documenting and developing best practices.
- Proficiency in Retool and Google Suite is a plus.
- Experience in the RCM space is a bonus.
Responsibilities
- Ensure the efficient and timely execution of all essential aspects of client onboarding, from project initiation to launch.
- Engage in cross-functional collaboration with key internal stakeholders to provide an exceptional experience for every customer.
- Contribute to designing and implementing systems and processes that facilitate scalability and efficiency.
- Break down complex business problems and own execution and outcomes.
- Oversee the entire project management process, ensuring timely and qualitative onboarding.
- Drive operational metrics including process throughput and defect rates.
- Understand the business to proactively solve emerging problems.
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