Vice President, Infrastructure Services
New
A
AssistRxHealthcare Technology
Workable workplace: remoteFull-TimeVp
Salary not disclosed
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Job Details
- Experience
- 10+ years
- Required Skills
- Financial Management
Requirements
- Bachelor's degree in IT, Computer Science, Engineering, or related field
- 10+ years of progressive leadership in IT infrastructure and service operations
- Demonstrated success in operational transformation and service maturity
- Strong financial management and vendor oversight skills
- Strong communication and stakeholder management skills
- Strong knowledge of hybrid/cloud platforms, endpoint management, and ITSM practices
- Experience leading cloud migration across legacy and hybrid environments preferred
- Experience with large-scale telephony infrastructure in call center environments preferred
- Experience with automation, analytics, or AI-driven operations preferred
- Healthcare or regulated environment experience preferred
Responsibilities
- Define and execute enterprise infrastructure strategy aligned to business goals
- Lead and develop multi-disciplinary teams fostering innovation and service excellence
- Oversee design, implementation, and operation of servers, storage, cloud, telephony, and end-user computing
- Lead end-user technology services and service desk operations
- Manage incident, problem, and change processes for operational stability
- Execute migration strategies for colocation to hybrid/cloud platforms
- Establish service levels, KPIs, and operational reporting
- Operationalize AI use cases such as predictive monitoring and intelligent ticket routing
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