Customer Success Engineer
New
USA - Central, USA - EastFull-TimeMiddle
Salary90,000 - 125,000 USD per year
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Job Details
- Required Skills
- Project ManagementFrontend DevelopmentHTMLCSSJavascriptGoogle Analytics
Requirements
- Past experience developing, implementing, or managing digital solutions
- Experience in Professional Services, Customer Success, Sales Engineering, or Solutions Consulting
- Solid understanding of web technologies, analytics, front-end development, and UX/UI best practices
- Proficiency in JavaScript development
- Development experience with HTML and CSS
- Hands-on experience with digital analytics solutions like Adobe Analytics, Adobe Target, Google Analytics, Optimizely, or Tealeaf
- Expert knowledge of browser developer tools for testing and diagnosing issues
- Familiarity with page load lifecycle and performance optimization techniques
- Strong project and time management skills
- Excellent verbal and written communication and presentation skills
Responsibilities
- Support a portfolio of clients and manage technical implementation, onboarding, adoption, and growth
- Equip stakeholders with capabilities to execute digital strategy
- Understand client objectives, define implementation plans, and configure the Quantum Metric platform
- Develop custom JavaScript functions to capture data analytics
- Configure alerts, dashboards, and reports to provide real-time performance visibility
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