Appointment Setter and Sales Representative
S
SourcefitFranchise Sales
Eastwood Quezon City, PH, 8:00 AM to 5:00 PM Manila timeFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- Minimum 2 years
- Required Skills
- Lead Generation
Requirements
- Minimum 2 years of experience in appointment setting, lead generation, outbound calling, or inside sales.
- Excellent verbal and written English communication skills.
- Experience supporting Australian or New Zealand clients is highly preferred.
- Strong interpersonal skills with the ability to quickly build trust and rapport over the phone.
- Comfortable handling objections and keeping conversations focused on securing appointments.
- Experience using CRM systems and maintaining accurate lead records.
- Strong organizational and follow-up skills.
- Self-motivated, goal-oriented, and able to work independently in a remote environment.
Responsibilities
- Contact warm inbound leads generated through Facebook, website inquiries, and other marketing campaigns.
- Engage prospects via phone, email, SMS, and other communication channels as required.
- Conduct initial qualification conversations to understand the prospect's background, interest level, business goals, availability, and suitability for franchise ownership.
- Provide a high-level overview of the franchise opportunity and answer basic inquiries.
- Build rapport and maintain consistent follow-up with prospects who are not yet ready to proceed.
- Schedule qualified prospects for consultations with the onshore Franchise Sales team.
- Maintain accurate records of all interactions, notes, and appointment outcomes within the CRM.
- Manage lead pipelines and ensure timely follow-up on all assigned inquiries.
- Re-engage aged or inactive leads to identify renewed interest.
- Meet or exceed targets for contact rates, qualified appointments, and appointment attendance.
- Coordinate closely with the sales team to ensure smooth handover of qualified prospects.
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