Customer Service Representative I
New
S
SanMarApparel and Accessories
WA, NJ, MN, NV, TX, VA, AZ, ID, FL, MT, OH, PSTFull-TimeEntry
Salary18.32 - 25 USD per hour
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Job Details
- Experience
- Less than 1 year
- Required Skills
- SalesforceCommunication SkillsCustomer serviceTime ManagementTroubleshootingData entry
Requirements
- Less than 1 year of customer service experience
- Strong verbal and written communication skills
- Ability to multi-task and be detail-oriented
- Results-oriented with accountability and urgency
- Ability to meet accuracy and productivity expectations
- Strong organizational and time-management skills
- Ability to work well in a team environment
- Basic math and computer skills
Responsibilities
- Take inbound calls with professionalism and rapport.
- Learn and use computer systems to process transactions and maintain data.
- Educate customers on products via phone, email, and chat.
- Provide basic troubleshooting, product knowledge, and recommendations.
- Build and maintain positive relationships with internal customers.
- Stay informed on communications and training protocols.
- Participate in related duties and projects as assigned.
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