Customer Service Representative
New
United StatesFull-TimeEntry
Salary15 - 17 USD per hour
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Job Details
- Experience
- Minimum 6 months of customer service experience
- Required Skills
- Customer serviceTroubleshootingData entryTechnical support
Requirements
- Minimum 6 months of customer service experience
- High school diploma or equivalent (GED)
- Strong professional communication skills
- Ability to multitask in a fast-paced environment
- Basic computer navigation and keyboarding skills
- Ability to work independently
- Reliable high-speed internet connection
- Access to a personal desktop or laptop
- Open availability for assigned schedules
Responsibilities
- Handle inbound and outbound customer interactions via phone and digital channels
- Assist customers with routine financial service inquiries, basic troubleshooting, and issue resolution
- Accurately document customer interactions, updates, and resolutions
- Provide information on products and services
- Maintain high standards of customer satisfaction
- Navigate multiple systems simultaneously
- Ensure compliance with service procedures and data accuracy
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