Global Payroll Implementation Specialist - PEO

New
For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; USFull-TimeMiddle
Salary83,200 - 112,300 USD per year
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Job Details

Languages
English
Experience
3+ years
Required Skills
Project ManagementSalesforceMicrosoft ExcelSaaSGoogle SheetsNotion

Requirements

  • 3+ years of experience in implementation, onboarding, or customer success within a fast-paced SaaS PEO environment
  • Familiarity with co-employment structures, payroll tax obligations, and benefits administration
  • Demonstrated project management skills with the ability to manage multiple concurrent client timelines
  • Clear, empathetic communication skills
  • Strong cross-functional collaboration abilities
  • Analytical mindset with excellent problem-solving abilities
  • Proficient in using Google Sheet or Excel
  • Ability to work within a MacBook Pro environment
  • Fluent in English

Responsibilities

  • Partner directly with new PEO clients to develop tailored implementation plans across payroll setup, benefits enrollment, state tax registrations, and HR compliance onboarding.
  • Own the end-to-end onboarding process, aligning with clients on key milestones, timelines, and success criteria.
  • Coordination of any wage-based reconciliations for accurate parallel payroll runs.
  • Guide clients through Remote’s PEO platform, ensuring adoption of co-employment processes.
  • Collaborate cross-functionally with Sales, Legal, Product, and Support.
  • Effectively communicate with customers, teammates, and vendors.
  • Maintain confidentiality of all customer and employee information.
  • Provide client feedback to internal teams to improve onboarding workflows and platform capabilities.
  • Contribute to the evolution of PEO implementation best practices, tooling, and documentation.
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83,200 - 112,300 USD per year
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