Patient Service Representative
New
United StatesFull-TimeEntry
Salary16 USD per hour
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Job Details
- Experience
- 2+ years
- Required Skills
- Microsoft ExcelCustomer serviceMicrosoft OfficeData entry
Requirements
- 2+ years experience providing superior customer service
- Experience with Microsoft Office products (Word, Excel, Outlook)
- Strong computer skills with ability to type 45+ WPM
- Ability to multitask using different software while maintaining a conversation
- Reliable high-speed internet
- Private workspace from home
Responsibilities
- Receive a high volume of calls daily
- Present offers to patients
- Overcome patient objections to schedule appointments
- Schedule a high volume of appointments
- Use product knowledge to showcase practice solutions
- Use databases and software to track progress
- Resolve patient concerns and issues
- Manage sensitive information according to policies and regulations
- Collect and update patient information
- Meet and exceed department KPIs
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