People Operations Lead

New
Remote - USAFull-TimeLead
Salary116,875 - 158,125 USD per year
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Job Details

Experience
5+ years
Required Skills
Project ManagementQA AutomationCompliance

Requirements

  • 5+ years of progressive HR experience spanning both HR operations and HR generalist responsibilities.
  • Demonstrated ability to serve as a trusted partner to leaders and employees across multiple functions simultaneously.
  • Demonstrated AI fluency, including hands-on use of Claude/ChatGPT for building reports, automating workflows, and driving projects.
  • Proven ability to design and implement scalable HR processes in a fast-growing, ambiguous environment.
  • Strong experience supporting global HR functions (U.S. required).
  • Proficiency in HRIS and ATS systems; Rippling and Greenhouse experience strongly preferred.
  • Strong analytical skills and experience working with HR data and reporting.
  • Solid understanding of performance management, employee relations, and compensation planning.
  • Strong knowledge of HR laws, regulations, and compliance requirements (federal, state, and international).
  • Excellent communication and interpersonal skills, with the ability to influence and build trust.
  • Bachelor’s degree in Human Resources, Business Administration, or related field preferred.

Responsibilities

  • Navigate complex employee situations with sound judgment, ensuring outcomes are fair, timely, and compliant with applicable laws and regulations.
  • Support managers in building high-performing teams through guidance on goal-setting, coaching, performance conversations, and development planning.
  • Build trusted relationships across the organization, serving as a knowledgeable resource on people matters including employee relations, compensation guidance, and career growth.
  • Lead and continuously improve HR operational processes across the full employee lifecycle, onboarding, offboarding, promotions, transfers, and leaves.
  • Manage employee data in Rippling with an obsession for accuracy.
  • Identify inefficiencies and implement scalable, standardized processes and workflows across HR functions.
  • Actively identify and implement AI-powered tools and workflows to automate repetitive tasks.
  • Lead and execute People Ops projects including process redesigns and cross-functional initiatives.
  • Analyze HR metrics, including turnover, headcount, engagement, time-to-hire, to identify trends and drive data-informed decisions.
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116,875 - 158,125 USD per year
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