Senior Product Operations Lead

New
100% Remote within the United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
Project ManagementPythonSQLArtificial IntelligenceData AnalysisMicrosoft Power BIJiraProduct OperationsTableauR

Requirements

  • Bachelor’s degree in business, Product Management, Engineering, or related field (or equivalent experience).
  • 5+ years of experience in product operations, product management, or a related field.
  • Deep data analysis, visualization, and presentation experience.
  • Familiarity with SQL, Python, R, or other programming language.
  • Strong proficiency with data visualization tools (e.g., Tableau, Power BI).
  • Strong project management skills with experience managing cross-functional teams.
  • Experience with product management tools (e.g., Jira, Trello, Asana).
  • Excellent problem-solving and critical-thinking skills.
  • Strong written and verbal communication skills.
  • Demonstrated ability to lead and work across teams in a collaborative manner.

Responsibilities

  • Document, standardize, and improve product management-specific operational processes.
  • Collaborate between product, engineering, design, marketing, and customer success teams.
  • Manage timelines, resources, and dependencies for product operational projects.
  • Define, develop, and monitor key performance metrics and analyze data for process improvement.
  • Track product investment spend and report on variances against forecasts.
  • Develop and maintain a customer insights framework to shape product decisions.
  • Identify risks and provide mitigation recommendations.
  • Promote usage of AI tools to drive organizational insights and process efficiency.
  • Coach the product team on skills, efficiency, and best practices.
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