Director of Product Management - AI
New
P
PerfectServeHealth IT
US RemoteFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 8+ years of product management experience, with at least 3 years owning AI, NLP, or conversational AI products in production.
- Required Skills
- Artificial IntelligenceProduct ManagementPrototypingNLPHIPAA
Requirements
- 8+ years of product management experience.
- 3+ years owning AI, NLP, or conversational AI products in production.
- Demonstrated ability to lead customer discovery in complex B2B environments.
- Working knowledge of healthcare interoperability standards: HL7 v2, FHIR, and API integration patterns.
- Familiarity with HIPAA and product design considerations (data minimization, audit trails, PHI handling).
- Technical fluency to evaluate AI capabilities and prototype using no-code or AI-assisted tools.
- Track record of shipping AI features at scale and iterating based on data.
- Strong written communication skills.
- Experience working with outsourced development partners.
Responsibilities
- Define and own the product strategy for PerfectServe’s AI answering service.
- Translate business objectives and clinical workflows into a prioritized, clearly reasoned product roadmap.
- Lead ongoing customer discovery efforts, including interviews and workflow observation sessions.
- Design and run structured product experiments to validate hypotheses before rollout.
- Apply working knowledge of healthcare interoperability standards (HL7, FHIR) to shape AI feature design.
- Manage product-level compliance and safety considerations including HIPAA.
- Own the relationship between product requirements and engineering delivery.
- Define measurement frameworks for AI product performance and drive continuous improvement.
- Build out a product and design team as the platform scales.
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