Director of Product Management - AI

New
US RemoteFull-TimeDirector
Salary not disclosed
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Job Details

Experience
8+ years of product management experience, with at least 3 years owning AI, NLP, or conversational AI products in production.
Required Skills
Artificial IntelligenceProduct ManagementNLPHIPAA

Requirements

  • 8+ years of product management experience.
  • 3+ years owning AI, NLP, or conversational AI products in production.
  • Demonstrated ability to lead customer discovery in complex B2B environments.
  • Working knowledge of healthcare interoperability standards: HL7 v2, FHIR, and API integration patterns.
  • Familiarity with HIPAA and PHI handling requirements.
  • Technical fluency to evaluate AI capabilities and prototype using AI-assisted tools.
  • Track record of shipping AI features at scale and iterating based on production data.
  • Experience working with outsourced development partners.
  • Strong written communication skills for PRDs and executive reporting.

Responsibilities

  • Define and own the product strategy for PerfectServe’s AI answering service.
  • Translate business objectives and clinical workflows into a prioritized, living product roadmap.
  • Conduct ongoing customer discovery through interviews and clinical workflow observations.
  • Design and run structured product experiments to validate AI hypotheses.
  • Define acceptance criteria and success metrics including AI-specific performance measures.
  • Apply expertise in HL7, FHIR, and HIPAA compliance to product design.
  • Own the relationship between product requirements and engineering delivery.
  • Represent the product perspective in executive conversations.
  • Establish AI-native development practices and build out a product and design team.
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