Medical Virtual Assistant
New
W
Winning AssistantsHealthcare
Philippines, 8:00 AM – 5:00 PM Eastern Daylight Time (EDT)Full-TimeMiddle
Salary6 - 7 USD per hour
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Job Details
- Languages
- English
- Required Skills
- DocumentationData entry
Requirements
- Healthcare, nursing, or medical assistant clinical experience.
- Familiarity with medical terminology and healthcare workflows.
- Experience using EHR/EMR systems (eClinicalWorks preferred).
- Experience in a medical practice or clinic environment.
- Proficiency in speaking and writing English.
- Strong attention to detail, especially with medication tracking and pill calculations.
- Excellent documentation, record-keeping, and data entry skills.
- Ability to work independently with minimal supervision.
- Reliable high-speed internet (min 25 Mbps), noise-canceling headset, and webcam.
Responsibilities
- Conduct end-of-day pill calculations by reviewing PDMP records, verifying prescription fill history, and tracking patient medication balances.
- Handle incoming nurse line calls, document patient interactions, answer basic patient inquiries, and escalate clinical concerns.
- Process prescription prior authorizations and coordinate with insurance companies.
- Assist with prescription preloading in the prescribing software.
- Support basic chart preparation and update patient records within the EHR system.
- Perform administrative and clerical support tasks as needed.
- Assist with patient follow-ups and support daily office workflow management.
- Maintain accurate documentation and ensure compliance with clinic procedures.
- Coordinate with providers and staff to support daily clinical operations.
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