Virtual Medical Receptionist & Diagnostic Scheduling Specialist
New
PhilippinesFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 2+ years
- Required Skills
- Data entry
Requirements
- 2+ years of administrative front desk or scheduling experience in a U.S. healthcare practice.
- Hands-on experience navigating insurance web portals.
- Proven experience with Electronic Medical Records (EXA EMR preferred).
- Exceptional verbal and written English communication skills.
- Ability to manage scheduling for multiple clinic locations simultaneously.
- Private workspace with high-speed internet and professional noise-canceling headset.
Responsibilities
- Handle high-volume inbound and outbound patient phone calls.
- Coordinate, book, and reschedule specialized patient appointments for MRI, CT, Ultrasound, and X-Ray.
- Securely fax diagnostic reports and manage communication with referring provider offices.
- Conduct insurance eligibility and coverage checks.
- Review, log, and process incoming patient referrals.
- Prepare and submit prior authorization requests through insurance payer portals.
- Manage appointment blocks, patient demographics, and clinical scheduling in EXA EMR.
- Ensure documentation and authorization forms are correctly mapped to patient charts.
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