Account Manager

New
Bangalore, India - Remote, 12 pm–9 pm ISTFull-TimeSenior
Salary not disclosed
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Job Details

Experience
7+ years
Required Skills
Account ManagementCRM

Requirements

  • 7+ years of experience in SaaS sales or account management, ideally serving EMEA markets.
  • Proven track record of driving renewals and expansions in a high-growth environment.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to influence stakeholders at all levels.
  • Data-driven mindset with experience in CRM tools, pipeline analytics, and forecasting.
  • Willingness and ability to work 12 pm–9 pm IST.
  • Bachelor’s degree in Business, Computer Science, or a related field preferred.
  • Familiarity with advanced sales methodologies (e.g., Challenger, MEDDIC, SPIN).
  • Experience in a hyper-growth SaaS environment managing complex portfolios.

Responsibilities

  • Own a $5M+ BoB for EMEA-based customers, focusing on renewals, expansions, and upsells.
  • Leverage data-driven insights to identify growth opportunities within your portfolio.
  • Consistently meet or exceed Net ARR and related revenue targets.
  • Develop targeted account strategies to drive product usage and uncover upsell/expansion opportunities.
  • Accurately forecast your pipeline and maintain consistent reporting on key metrics.
  • Partner with CSM teams to ensure customer success and deeper product adoption.
  • Collaborate with Marketing to craft campaigns.
  • Coordinate with New Business teams to streamline onboarding.
  • Provide regular performance and growth initiative updates.
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