Business Systems Manager
United StatesFull-TimeManager
Salary100,000 - 150,000 USD per year
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Job Details
- Experience
- 5+ years of experience in business systems, RevOps, systems administration
- Required Skills
- SQLRESTful APIsJSONHubSpot
Requirements
- 5+ years of experience in business systems, RevOps, systems administration, or similar roles in fintech, lending, or SaaS environments
- 2+ years of hands-on CRM administration experience (HubSpot, Salesforce, or equivalent)
- Experience auditing and optimizing automation systems such as Zapier, Workato, or native CRM workflows
- Strong understanding of system architecture, data flows, and integration principles
- Working knowledge of APIs, webhooks, JSON, and basic SQL
- Ability to challenge and redirect system requests with clear, structured reasoning
- Strong communication skills and ability to collaborate across technical and non-technical stakeholders
- Self-directed mindset with strong ownership, prioritization, and problem-solving capabilities
Responsibilities
- Own end-to-end HubSpot governance, including change management processes, configuration standards, and role-based permissions
- Design and enforce structured workflows for system updates, ensuring consistency and control across stakeholders
- Audit and rationalize automation layers (e.g., Zapier and native workflows), reducing redundancy and strengthening system architecture
- Maintain and improve CRM data integrity, resolving existing issues and preventing future inconsistencies
- Partner with Engineering to design and manage integrations across HubSpot, LoanPro, and other business systems
- Support LoanPro implementation, including integration workstreams and eventual full operational ownership
- Serve as a cross-functional liaison between business teams, Engineering, and external vendors for systems-related requests
- Document system logic, governance frameworks, and operational processes to ensure long-term scalability and clarity
- Identify system-of-record issues and recommend architectural improvements rather than tactical fixes
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