Manager, Contract Management
New
A
AshbyB2B SaaS
Remote - USFull-TimeManager
Salary145,000 - 171,000 USD per year OTE
Apply NowOpens the employer's application page
Job Details
- Required Skills
- NegotiationStakeholder managementCRMCustomer SuccessSaaS
Requirements
- Experience leading and developing high-performing customer-facing teams in a b2b SaaS environment
- Deep experience managing or overseeing complex renewals, pricing conversations, and contract negotiations
- Experience managing renewal risk, expansion opportunities, forecasting accuracy, and long-term account planning
- Experience building or improving scalable systems, workflows, and processes
- Ability to partner cross-functionally across Sales, Customer Success, Product, RevOps, Legal, Finance, and Support
- Excellent communication skills with ability to navigate challenging conversations with empathy and clarity
- Strong problem-solving orientation and ability to navigate ambiguity
- Proficiency in using data, trends, and operational metrics to drive decision-making
Responsibilities
- Lead and coach a team of 5 Startup Contract Managers (4 in America and 1 in EMEA) responsible for renewals, contract negotiations, and commercial partnership conversations
- Up-level team performance through thoughtful coaching, operational discipline, and skill development
- Help build scalable renewal processes, systems, and operational workflows
- Partner cross-functionally with Customer Success, Sales, Product, Finance, Legal, Support, and RevOps
- Drive consistency in renewal execution, forecasting accuracy, CRM hygiene, and pricing governance
- Support the team in navigating complex negotiations involving procurement, legal, executive stakeholders, and pricing transitions
- Translate successful negotiation strategies and customer patterns into repeatable frameworks
- Help shape the long-term vision and operational strategy for the Contract Management function
View Full Description & ApplyYou'll be redirected to the employer's site
