Digital Account Manager
New
Remote (Pacific Time Zone), Pacific Time ZoneFull-TimeSenior
Salary65,000 USD per year
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Job Details
- Experience
- 5+ years in a direct client-facing/customer-service role; 2-3 years of digital marketing experience.
- Required Skills
- Customer serviceSEOAccount ManagementDigital Marketing
Requirements
- 5+ years of experience in a direct client-facing or customer-service role.
- 2-3 years of experience specifically in digital marketing.
- High-level knowledge of Search Engine Marketing (SEM) and Search Engine Optimization (SEO).
- High-level knowledge of social media marketing and web design.
- High-level knowledge of programmatic or performance marketing.
- Proven experience working closely with a sales team.
- Strong presentation and organizational skills.
- Excellent interpersonal skills and a detail-oriented mindset.
Responsibilities
- Lead marketing campaigns from the idea stage through execution and implementation.
- Act as the main point of contact for an assigned group of digital clients.
- Conduct client discovery calls and manage campaign change requests.
- Monitor client budgets and review campaign performance.
- Answer billing questions and provide timely responses to client inquiries.
- Provide recommendations on new offerings, budget increases, and packages to drive client growth.
- Build and maintain strong client relationships based on trust and proactive communication.
- Stay informed on the latest trends and products in the digital marketing industry.
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