Client Operations Specialist
New
United States, MST/PSTFull-TimeMiddle
Salary75,000 - 100,000 USD per year
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Job Details
- Experience
- 2-3 years of Sales Support preferred
- Required Skills
- Data AnalysisSalesforceCRM
Requirements
- Bachelor’s degree
- 2-3 years of Sales Support experience in technology industry preferred
- Ability to analyze client needs and link to offerings
- History of working in a high volume, fast-paced sales environment
- Strong verbal and written communication skills
- Strong interpersonal skills
- Mathematical aptitude for GPM calculations
- Salesforce or CRM experience
- Organizational and time management skills
- Ability to work independently with minimal supervision
Responsibilities
- Manage transaction lifecycle from quote to cash
- Maintain pipeline and forecast in Salesforce.com
- Assist with deal structuring and customer proposals
- Develop and maintain vendor relationships
- Verify customer orders for accuracy
- Coordinate with AR on invoice aging reports
- Maintain client profiles and historical quote data
- Provide value-add services such as SLA reporting and presentations
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