Healthcare Virtual Assistant
New
W
Winning AssistantsHealthcare
Philippines, 8:30 AM – 5:00 PM CDTFull-TimeMiddle
Salary5 - 6 USD per hour
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Job Details
- Languages
- English
- Required Skills
- Customer service
Requirements
- Medical office, healthcare, nursing, or clinical experience.
- Experience with patient scheduling and front desk operations.
- Experience with insurance verification, prior authorizations, or billing support.
- Proficiency in NexTech EHR.
- Excellent phone etiquette and verbal communication skills.
- Strong customer service and patient support skills.
- Excellent organizational and time management skills.
- Ability to work independently.
- Proficiency in speaking and writing English.
- Must be able to submit an NBI clearance or Local Police Clearance.
Responsibilities
- Answer incoming patient phone calls professionally and manage callbacks.
- Schedule, reschedule, and confirm patient appointments using NexTech EHR.
- Verify patient insurance eligibility and benefits.
- Submit and follow up on prior authorizations.
- Assist with medical billing tasks and post patient payments.
- Maintain accurate patient records and support front desk operations.
- Ensure HIPAA compliance and patient confidentiality at all times.
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