Salesforce Systems Administrator 2
New
Remote, and based in India. (either Karnataka, Maharashtra, Telangana, Tamil Nadu or New Delhi), 8:30PM - 6:30AM ISTFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- Data modeling
Requirements
- 3+ years’ experience as a Salesforce Administrator (Sales Cloud).
- Salesforce Administrator certification (ADM-201).
- Strong expertise in Salesforce CPQ administration and configuration.
- Understanding of Salesforce data model, sharing rules, and security.
- Experience troubleshooting complex integrated system issues.
Responsibilities
- Manage Salesforce user setup, roles, profiles, permissions, and security settings.
- Oversee Salesforce case management, ensuring SLAs and response times are met.
- Maintain page layouts, workflows, validation rules, and approval processes.
- Serve as the escalation point for advanced Salesforce user requests.
- Troubleshoot and resolve CPQ and multi-instance Salesforce issues.
- Configure and maintain Salesforce CPQ (catalogs, pricing, discounting, approvals).
- Support OLM processes including orders, renewals, cancellations, and billing triggers.
- Ensure synchronization of Salesforce data with ERP/Billing systems.
- Collaborate with Sales Ops, Finance, IT, and Product teams.
- Support UAT, deployments, and develop user training materials.
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