- Lead Agentforce discovery workshops to identify high-value AI use cases and assess solution fit.
- Define agent care plans, success metrics, adoption strategies, and implementation roadmaps.
- Architect Agentforce solutions, including agents, sub-agents, topics, actions, instructions, and orchestration.
- Design grounding strategies using Salesforce Data Cloud, RAG, vector databases, and retrieval optimization.
- Design scalable Salesforce platform architectures covering data models, security, and visibility.
- Develop solution extensions using Apex, Lightning Web Components (LWC), and Salesforce Flow.
- Produce technical architecture documentation, solution blueprints, and executive presentations.
- Collaborate with delivery teams and stakeholders across multi-system environments.
- Support pre-sales initiatives including effort estimation and proof-of-concept development.
Data modeling