Medical Receptionist
New
C
CareHarmonyHealthcare
United States, 10:30am - 7pm CST; Central or Eastern Time ZonesFull-TimeEntry
Salary14.5 USD per hour
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Job Details
- Experience
- Minimum of one (1) year experience
- Required Skills
- Communication SkillsCustomer serviceMicrosoft Office SuiteCustomer support
Requirements
- Minimum of one (1) year experience in a Customer Support, Administrative, Healthcare Reception, Provider Office, or Patient Relations role
- Excellent written and verbal communication skills
- Excellent interpersonal and customer service skills
- Positive, uplifting personality with a natural ability to handle and deescalate escalations
- Basic understanding of administrative and clerical procedures
- Fundamental experience working with Microsoft Office Suite or related software
Responsibilities
- Handle all inbound calls to the organization
- Determine the purpose and screen/direct calls to the appropriate department or team member
- Route messages and escalations to the appropriate department or team member
- Schedule appointments and reschedule as needed
- Perform administrative and clerical support tasks
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